Monday - Friday8AM - 5PM
OfficesPlot 1504 Mungulube Road, Northmead, Lusaka
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Privacy Policy

DigiFlow Privacy Policy

Last Updated: 12th March 2025

At DigiFlow, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

a) Personal Information

When you use our services, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Payment details (processed securely via third-party payment gateways)

b) Non-Personal Information

We may collect non-identifiable information, such as:

  • Website usage data (e.g., pages visited, time spent on the site)
  • IP address
  • Browser type and device information

2. How We Use Your Information

We use your data for the following purposes:
To provide services – Fulfilling orders for secretarial and training services.
To process payments – Securely handling transactions through trusted payment gateways.
To improve user experience – Enhancing website functionality and service quality.
To send updates & promotions – Informing you about offers, new services, or important notifications (with your consent).
To comply with legal requirements – Ensuring compliance with applicable laws and regulations.

3. Data Protection & Security

We take strict measures to protect your personal data:
🔒 Secure Payment Processing – We do not store sensitive payment information; all transactions are handled through secure payment gateways.
🔒 Encryption & Firewalls – Our website uses SSL encryption to protect your data.
🔒 Limited Access – Only authorized personnel have access to personal information.

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share data with:

  • Payment processors (for secure transaction handling).
  • Legal authorities (if required by law or to prevent fraud).
  • Third-party service providers (only for service delivery, such as hosting providers).

All third-party partners comply with data protection regulations.

5. Cookies & Tracking Technologies

We use cookies to:
🍪 Improve website functionality and performance.
🍪 Analyze visitor behavior for better user experience.
🍪 Remember your preferences for future visits.

You can control cookie settings in your browser. However, disabling cookies may affect website functionality.

6. Your Rights & Choices

You have the right to:
✔ Request access to your personal data.
✔ Request correction of incorrect or incomplete data.
✔ Request deletion of your data (except where legally required to retain it).
✔ Opt-out of marketing emails at any time.

To exercise your rights, contact us at [Your Email].

7. Data Retention

  • We retain personal information only as long as necessary for service delivery and legal compliance.
  • If you request data deletion, we will securely erase it unless retention is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies. Please review their policies before sharing any personal data.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services indicates acceptance of the updates.

WHO WE AREDigiflow Limited
At Digiflow, we specialize in providing professional secretarial services and business training to help businesses operate efficiently and stay competitive.
LOCATIONOffice Address
Plot 1504 Mungulube Road, Northmead, Lusaka - Zambia
SOCIAL MEDIADigiflow Social links
Taking seamless key performance indicators offline to maximise the long tail.